Private Disclosure Policy
At Repliance Pro, your privacy is our priority. This Private Disclosure Policy outlines how we collect, use, disclose, and safeguard your personal information in connection with our appliance repair services.
- Information We Collect
We may collect the following types of personal information when you engage our services:
- Contact Information: Full name, phone number, email address, and physical address.
- Service Details: Information about your appliance, service requests, photos, and descriptions provided.
- Payment Information: Billing address and payment details (processed securely via third-party payment processors).
- Communication Records: Notes or recordings of calls, emails, or messages related to service requests or customer support.
- How We Use Your Information
We use your personal information for the following purposes:
- To schedule and complete service appointments.
- To communicate with you regarding service updates, confirmations, or follow-ups.
- To process payments and send receipts or invoices.
- To improve our services and customer support.
- To comply with legal obligations and resolve disputes.
- Disclosure of Information
We do not sell or share your personal information with unrelated third parties. However, we may disclose your information under these limited circumstances:
- Service Partners: To trusted technicians or contractors working on your service request.
- Payment Processors: To facilitate secure transactions.
- Legal Requirements: If required by law, subpoena, or government request.
- Business Transfers: In the unlikely event of a merger, acquisition, or asset sale, your data may be transferred under confidentiality agreements.
- Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, loss, misuse, or alteration.
- Your Privacy Choices
You may:
- Request a copy of the personal information we hold about you.
- Ask us to correct or delete your information.
- Withdraw consent for marketing communications at any time.
To make a request, please contact us at staff@repliancepro.com and (912) 999-3811.
- Policy Updates
We may update this policy periodically. If we make significant changes, we will notify you via email or our website.
- Contact Us
If you have any questions or concerns about this Private Disclosure Policy, please contact:
Repliance Pro Appliance Repair
Email: repliancepro@gmail.com
Phone: 912-999-3811
Sharing of Personal Information
Repliance Pro LLC will not share, sell, or disclose your personal information or mobile opt-in data to third parties without your explicit consent, except where required by law. Your information is kept confidential and used solely for the purposes you have agreed to. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with third parties. Text messaging opt-in data is not being shared with third parties.
Opting Out of Text Messages:
You have the right to opt out of receiving text messages from Repliance Pro LLC at any time. To opt-out, you can reply “STOP” to any text message you receive from us.
Consent and Opt-In:
By providing your phone number and opting in to receive text messages, you consent to the collection and use of your personal information as described in this policy. We ensure that your consent is obtained explicitly and that you are informed about the types of messages you will receive.
